A consumer, who is normally a person who buys any goods for consideration or hires or avails of any services for consideration, has a right to be protected against marketing of goods which are hazardous to life and property, to be informed about the quality, quantity, potency, purity, standard and price of goods, to protect himself against unfair trade practices, to be assured access to a variety of goods at competitive price and to seek reddressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers. The Consumer Protection Act, 1986 protects these rights of the consumer and makes provisions for the establishment of consumer councils and other authorities for the settlement of consumer grievances and for other matters connected therewith. The Consumer Protection Councils to promote and protect the rights of the consumers have been established under the said Act and detailed provisions have been laid down as to how the complaint should be made by a consumer in relation to any goods sold or delivered or agreed to be sold or delivered or any services provided or agreed to be provided. As to what procedure should be adopted on receipt of the complaint is also provided under the Act. The provisions of the Act include the setting up of hierarchy of tribunals called the district forum, the state commission and the national commission each having a pecuniary jurisdiction. The professional negligence of medical as well as legal practitioners are also within the ambit of granting services for a consideration and thus a patient and a client is a consumer within the meaning of the provisions of the said Act.